TERMS OF SERVICE

Overview

This website is operated by Ochre Studio. By accessing our website, browsing our collections, or placing an order, you agree to be bound by these Terms of Service, as well as our Shipping, Exchange, and Privacy Policies.

If you do not agree with any part of these terms, please refrain from using our website or services.

Products & Availability

We strive to ensure that all product descriptions, images, colours, and pricing displayed on our website are accurate and up to date.

While we make every effort to represent our products as faithfully as possible, slight variations in colour, texture, and appearance may occur due to screen settings, display devices, photography, videography, image processing, and lighting conditions during content creation and viewing. As a result, products may appear slightly different in photographs, videos, or on individual screens. Such variations do not constitute a product defect.

All products are subject to availability. We reserve the right to limit quantities, discontinue products, or update pricing without prior notice.

Certain purchases may include accessories or promotional items provided by Ochre Studio at no additional charge. These items are offered as a courtesy and are not considered part of the purchased product. Variations in colour, fabric, texture, finish, or design may occur, and such items are not eligible for exchange, replacement, refund, or compensation. Ochre Studio reserves the right to modify, substitute, or discontinue any complimentary accessory or promotional item at any time without prior notice.

Orders & Payments

By placing an order, you agree to provide accurate and complete information for billing, shipping, and payment purposes.

Ochre Studio reserves the right to refuse, cancel, or limit any order at our discretion, including orders suspected of fraudulent activity, resale, or misuse of our services.

In the event of pricing errors, stock discrepancies, payment issues, or suspected fraudulent activity, we reserve the right to cancel or amend an order and will notify you using the contact information provided during checkout.

Exchanges

All exchanges are subject to our Exchange Policy. Please refer to our Exchange Policy page for complete details regarding eligibility, timelines, and conditions.

Intellectual Property

All content on this website, including but not limited to images, designs, logos, graphics, text, product descriptions, branding, and website content, is the property of Ochre Studio and may not be copied, reproduced, distributed, modified, or used without prior written permission.

Prohibited Use

You agree not to use this website:

•⁠  ⁠For any unlawful, fraudulent, or unauthorized purpose.
•⁠  ⁠To transmit harmful software, viruses, or malicious code.
•⁠  ⁠To interfere with the operation, security, or functionality of the website.
•⁠  ⁠To collect, store, or misuse personal information belonging to other users.
•⁠  ⁠To copy, reproduce, resell, or exploit any content without permission.

Any misuse may result in the termination of access to our website and services.

Third-Party Services & Links

Our website may contain links to third-party websites, payment gateways, applications, or services. Ochre Studio is not responsible for the content, policies, practices, or availability of any third-party services.

Your use of third-party websites or services is entirely at your own discretion and subject to their respective terms and policies.

Limitation of Liability

To the fullest extent permitted by law, Ochre Studio shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from the use of our website, products, or services.

All products and services are provided on an “as available” basis without warranties of any kind, except where such warranties are required by applicable law.

Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of the United Arab Emirates.

Any disputes arising from or relating to the use of this website, our products, or our services shall be subject to the exclusive jurisdiction of the courts of the United Arab Emirates.

Business Information

OCHRE FASHION GARMENTS TRADING- FZCO is a company duly registered in the United Arab Emirates as a Free Zone Establishment. The business operates under a valid Trade Licence (76736) issued by the relevant licensing authority and conducts its operations from its registered Flexi Desk office at Dubai Business Park, IFZA, Dubai, United Arab Emirates.

Changes to These Terms

We reserve the right to update, modify, or replace these Terms of Service at any time without prior notice. Changes become effective immediately upon publication on this website.

Your continued use of the website following any updates constitutes acceptance of the revised Terms of Service.

Contact Us

For any questions regarding these Terms of Service, please contact us:

Email: info@shopochrestudio.com

WhatsApp: +971503862473